1.1. Courses: Global Export Courses Limited (Registered in Gibraltar Company Number: 106745) t/a “ABTS Logistics”, “ABTS Training” and “ABTS” is a provider of international trade and logistics training courses and related materials and products which are Live Courses, On-Line Courses or Remote Courses (“Courses”). Courses can be delivered at our public venue in London, or via the world-wide web (the ‘Web’).
1.2. Course Details: Details of the Courses are available from ABTS are set out on the Website (www.abtslogistics.co.uk) (“Website”).
1.3. Terms apply to all Courses: The following terms and conditions (“these Terms”) shall be incorporated into all agreements for the provision of courses and consultations by ABTS.
2.1. Definitions: In these Terms, the following expressions shall have the meanings set against them unless the context is inconsistent therewith:
a. “ABTS” is the trading name of Global Export Courses Limited, whose registered office is at Suite 23, Portland House Glacis Road Gibraltar;
b. “Course Materials” means any pre-recorded videos, documentation, text, imagery, examinations, final assessments articles, web pages, online modules or consulting project materials provided as part of a course;
c. “Delivery” means the time when access to Online Course modules has been granted or consultancy has begun with a preliminary phone call or email;
d. “On-Line Courses” means Courses delivered via the Web;
e. “Remote Courses” means Courses involving the remote delivery of materials via the use of software such but not limited to Zoom, Skype or Webinars;
f. Regulations: Any reference to a Regulation in these Terms is a reference to one of the Consumer Protection (Distance Selling) Regulations 2000;
g. “Website” refers either to the website at www.abtslogistics.co.uk or any other website controlled by ABTS; and
h. ‘You’ means any person who uses the Website, Courses or whose order for Courses is accepted by ABTS.
a. a person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality);
b. a reference to a party includes its personal representatives, successors or permitted assigns;
c. a reference to a statute or statutory provision is a reference to such statute or statutory provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted;
d. any phrase introduced by the terms including, include, in particular or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms; and
e. a reference to writing or written includes faxes, and e-mails.
3. YOUR ACCEPTANCE OF THESE TERMS
3.1. Acceptance: By registering and enrolling on the Website or by otherwise agreeing to be supplied with any Course, you agree to be legally bound by these Terms, and that your use of the Website and such Course(s) will be on these Terms alone.
3.2. Amendment: ABTS reserves the right to change these Terms from time to time. Any such change shall be available for review on the Website. Some of the provisions contained in these Terms may also be superseded by provisions or notices published elsewhere on our site or in documentation made available to you. You are responsible for regularly reviewing these Terms and any amended terms posted on the Website or otherwise notified to you. Your continued use of the Website and/or the Courses constitutes your agreement to these Terms as amended. ABTS will be bound by any amendment to these Terms only to the extent that such amendments have been approved in writing by a Director or the Company Secretary of ABTS.
4.1. Price List & Changes: Except as otherwise expressly agreed by ABTS in writing, the price of each Course shall be the price listed in ABTS published price list current at the date of purchase (subject to any volume discounts set out in the price list). Save as otherwise expressly stated by ABTS, the listed price excludes VAT where applicable. The price of each Course is subject to change at any time at ABTS sole discretion prior to the date of purchase. You must check the Website or other published price list for the current prices before ordering any Courses.
4.2. Quotations: Quotations for tailored courses are given on the basis of reasonable assumptions about costs. Notwithstanding any quotation, ABTS may increase the invoiced price of tailored courses in proportion to the difference between assumed costs and the actual costs (whether direct or indirect) incurred by ABTS in the development, production or supply of the tailored courses up to the date on which they are presented or delivered. All quotations for the supply of Tailored Courses shall be valid for thirty (30) days from the date of the quotation by ABTS.
4.3. Expenses: ABTS may charge you additional expenses over and above the price of Course. If ABTS needs to charge such expenses you will be notified of them in writing.
4.4. Taxes: All prices shall be subject to the addition of Value Added Tax (where applicable) or any other tax payable.
5.1. Time of Payment: Payment for all Courses shall be made before commencement of the course online or by bank transfer.
5.2. Interest: If for any reason payment is not before commencement as set out above, you agree to pay an interest charge at the rate of 5% per year over Barclays Bank base rate during the period from date of Delivery to the date of actual payment of the amount due.
5.3. Method of Payment: Payment for all Courses shall be made in pounds sterling (or such other currency as agreed between you and ABTS) by credit or debit card or such other method as may be specified by ABTS.
5.4. Security: For payment with Credit Card, ABTS uses all reasonable efforts to safeguard the confidentiality of your credit or debit card details such as encryption technology and firewalls. However, “perfect” security does not exist on the Internet. Your credit card number and contact information will be provided to Stripe or the relevant
credit card company from time to time (“the Credit Card Company”). The Credit Card Company has its own privacy and data collection practices and ABTS has no responsibility or liability for these independent practices.
5.5. Your credit card statement will read “ABTS”
6. ACCEPTANCE & CANCELLATION
6.1. Offer and Acceptance: The ABTS price lists constitute legally binding offers:
ABTS is under no obligation to accept your order for an On-Line Course or any other Course. Acceptance of your order shall take place only when ABTS dispatches its acceptance of your order to you in the form of an email delivered to you with access to your online course via our student portal with your username and password. Your course(s) will be immediately available for study at that point.
6.2. Cancellation/Refund of Online Courses: ABTS offer three online courses, Export Documentation & Procedure, Letters of Credit and How To Setup an Export Agency. These courses are exclusively taught online with pre-recorded videos, available 24 hours a day, 7 days a week. Upon enrollment, you will be emailed access to your course(s) via a link to our student portal, a username and password. Delivery of the course will be fulfilled at this moment (i.e. delivery of email with login and access details to our student portal) and no refund or cancellation will be accepted or possible (after the cooling-off period, see 7.0). You may start the course immediately. If you do not want to to study the course, at the time of enrollment do not enroll in the course.
6.2.1. Online courses include one-to-one support for course content. In accordance with Regulation 6.2, any support given in relation to any online course by phone, email or other means constitutes starting the course and no refund shall be given.
6.2.2. ABTS® online courses cater for one student per enrollment. Password and account sharing is prohibited and users/students must agree when enrolling that they will not share their password or account with friends, colleagues or any third party. One-to-one support is only offered to one user/student per enrollment. ABTS® reserves the right to refuse one-to-one support and/or cancel a user/students’ account without a refund, if it becomes aware that the account has been shared or the user/student is attempting to gain one-to-one support for friends, colleagues or a third party.
6.3. Cancellation Rights for In-House/Distance Training or Consultation Only: Once payment has been made for in-house/distance training or consultancy, cancellation or refund of the agreement or contract will not be possible nor accepted. No amount will be refunded for unused time.
6.4. Limit on Cancellation Right: Except as otherwise agreed between you and ABTS, you will not be able to cancel the contract once delivery of the service has begun. A phone call, email or text in relation to consultancy, in-house training or distance learning constitutes the start of the service.
7. Cooling Off Period Waiver
By enrolling in our online course, you acknowledge and agree to the terms outlined in this Cooling Off Period Waiver.
7.1 Enrollment Confirmation: Your enrollment in the course will be confirmed upon successful payment.
7.2 Cooling Off Period: You have a 14 day cooling off period from the enrollment confirmation date to cancel your enrollment and receive a full refund. After this period, our standard refund policy (6.2) applies.
7.3 Waiver Option: You have the option to waive the cooling off period and start the course immediately. By choosing this option, you forfeit your right to a full refund within the cooling off period.
7.4 Course Access and Waiver: Upon logging in and accessing the course, you automatically waive the cooling off period, and no refunds will be provided from that point onward.
7.5 Refund Policy: Our refund policy (6.2), outlined in the terms and conditions, applies to all enrollments.
By enrolling in our online course, you indicate your acceptance of this Cooling Off Period Waiver and our terms and conditions.
8. CANCELLATION PROCEDURE
8.1. Notice of Cancellation: If you are entitled to cancel a Course pursuant to clause 6 (Acceptance & Cancellation of In-House/Distance Training or Consultation) of these Terms, notice of cancellation of any such course must be given by email to firstname.lastname@example.org. Notice of cancellation cannot be given by telephone.
9. INTELLECTUAL PROPERTY RIGHTS
9.1. Ownership: ABTS or its licensors own all title, interest, copyright and all other intellectual property rights (including without limitation, database rights, trade marks, patents, and designs (whether registered or unregistered) in and to all Courses and Course Materials. Subject to clause 9.2 below, you acknowledge that you do not own and shall not acquire any title, copyright or any other intellectual property.
Rights in and to the Website and/or the Courses or any Course Materials and you shall not modify, translate, adapt, reverse engineer, disassemble or decompile any Course Materials or any aspect of the Website, or otherwise amend the same otherwise than in accordance with applicable law.
9.2. Limited License: Except as otherwise expressly stated in the Course Materials, the Courses, and the Course Materials are supplied for your private information and educational use. Any commercial use, copying, distribution, transmission or publication of the whole or any part of the Course Materials and/or the Website is strictly prohibited without the express prior written consent of ABTS and shall be regarded as a material breach of these Terms.
9.3. Software: Your use (including downloading) of any content or software in connection with the Courses is governed by the terms of the end user license agreement (if any) which accompanies or is included with such content and/or software. You may not install or use any content or software that is accompanied by or includes a license agreement unless you first agree to the terms of such license agreement. You agree that the licensor of any software obtained via us and used by you in connection with the Courses shall have the right (in terms of the Contracts (Rights of Third Parties) Act 1999) to enforce the terms of that license directly against you. For any content or software not accompanied by a license agreement, ABTS hereby grants to you a revocable personal non-transferable license to use the content or software for viewing and otherwise in accordance with these Terms.
9.4. Trade Marks: The display of any trade names or trademarks on the Website or in any of the Course Materials does not imply that any licence has been granted to you or any third party in respect of the same. All other product or company names, devices, logos, icons, graphics or designs referred to on the pages of the Website or in any of the Course Materials are the trademarks of the respective owners and are exhibited only in such a manner as is intended to be for the benefit of such trademark owners. ABTS intends no infringement of such trademarks. The appearance or absence of products, services, companies, organisations, home pages or other websites on the Website or any of the Course Materials does not imply any licence, endorsement or non-endorsement thereof by ABTS and ABTS assumes no responsibility to you in relation to any use by you of such Trademarks.
9.5. Where the Courses or the Website contains links to other sites or resources provided by third parties, these links are provided for your information only. ABTS has no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
9.6 Search Programs: The deployment within the Website of any spider, robot, web crawler or other automated query program is forbidden.
9.7. Reservation of Rights: All rights not expressly granted to you under these Terms are reserved to ABTS.
9.8. ABTS will retain copyright in relation to all Course Materials and any material that is authored by you in connection the Course Materials material.
10. USE OF THE WEBSITE AND COURSES
10.1 Computer System: You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use the Courses and/or the Website, is compatible with the Courses and/or the Website and is capable of running the Courses and/or the Website content. You must not attempt to interfere in any way with the proper working of the Website and/or the Courses and in particular you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, website, router, or any other internet connected device.
10.2. Course Changes: ABTS reserves the absolute right to update, alter, suspend or discontinue any aspect of the Courses and/or the Website including your use of and/or access to it where it considers it is necessary to do so as a result of commercial requirements, legal or regulatory requirements or matters outside its reasonable control.
11. USER REGISTRATION
11.1. Registration: In order to access and use the Website and/or the Courses, you are required to complete the applicable registration form (“the Registration Form”) and to submit the same to ABTS. The information requested to be provided on the Registration Form must be current, complete and accurate. Registration is subject to acceptance or refusal by ABTS at its sole discretion. By registering you warrant and represent that you can form binding contracts under applicable law.
11.2. Passwords: You are solely responsible in all respects for protecting the confidentiality of any password given to you or selected by you for access to or use of the Website and/or the Courses. Your password may only be used by you personally and you must not share it with or transfer it to any third parties. You are solely responsible for any and all activities that occur under your password and account including the fees for accessing of any course by an unauthorized person as a result of your negligence or willful default. You must notify ABTS immediately of any unauthorised use of your password or any other breach of security regarding the Website and/or the courses which comes to your attention. ABTS will not be liable for any loss that you may incur as a result of a third party using your password or account. However, you may be liable for losses incurred by ABTS as a result of someone else using your password or account.
12.1. You agree to indemnify ABTS in respect of any costs, claims, demands, losses or liabilities (including reasonable legal fees) incurred by ABTS as a result of or arising in any way from a claim by a third party which results from any act or omission which results in a breach of the provisions contained in these Terms.
13. WARRANTIES & SERVICE EXCLUSIONS
13.1. Warranties: ABTS warrants that the Courses and the Website shall be provided with reasonable skill and care by qualified and experienced consultants, and compliant with any sample Course Materials supplied to you for approval. If you place an order for Courses having been given the opportunity to examine sample Course Materials, ABTS shall be under no liability with regard to the Course Materials as supplied unless such Course Materials are non-compliant with sample.
13.2. Uptime & Links: ABTS will endeavor to make the Website and the Courses available but cannot guarantee that the Website and/or the Courses will operate continuously or without interruptions which could affect use of the Website and/or the Courses. The Courses and/or the Website may provide links to other websites, which are not under the control of ABTS. ABTS shall not be responsible in any way for the content of any such other websites. You acknowledge that ABTS provides such links only as a convenience. The inclusion of any link does not imply any kind of endorsement by ABTS.
13.3. Changes to Courses: ABTS reserves the right to alter or cancel any Course or location prior to Delivery of that Course.
13.4. Service Exclusions: The Website and/or the Courses are provided for general information and illustrative purposes only and do not constitute financial, legal or other professional advice. Neither ABTS nor any other ABTS entity accepts any responsibility or liability for any loss which may arise from reliance on information contained on the Website and/or in the Courses.
13.5. Limited Warranties: Except as expressly provided for in these Terms or any Quotation, ABTS is providing access to Courses, the Website and associated programs, on an “as is” and “as available” basis. ABTS makes no representations or warranties, and there are no conditions, endorsements, guarantees, representations or warranties of any kind either express or implied, (including without limitation any express or implied warranties or conditions of quality, performance, results, fitness for a particular purpose, merchantability, merchantable quality, durability, title, non-infringement or arising by statute or otherwise in law or from a course of dealing or usage of the trade) arising out of or related to these Terms or arising out of or related to the Courses, Course Materials or any associated programs, processes, products or services or their performance or their failure to perform. Any such warranties implied howsoever into these Terms are expressly excluded to the fullest extent permissible by law. The above warranties are ABTS only warranties and no other warranty or condition, express or implied, will apply to the supply of the Courses, the Course Materials, or any other matter covered by these Terms. No warranty is given that the Course Materials will be fit for any particular purpose. Your statutory rights as a consumer (if any) are not affected by these Terms.
14. LIMITATION OF LIABILITY
14.1. Unlimited Liability: Notwithstanding anything to the contrary in these Terms, nothing in these Terms shall operate to exclude or limit ABTS liability for:
(a) Fraud, death or personal injury caused by the negligence of ABTS, its servants, agents, employees or subcontractors;
(b) Any breach or contravention of the conditions implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982;
(c) Fraudulent misrepresentation; or
(d) Any breach of any implied term which cannot be excluded or limited.
14.2. Liability Exclusions: Subject to Clause 15.1, ABTS shall not be liable to you or any third party for any loss of, damage to or costs in respect of:
(a) Loss of profit, income, anticipated profits, revenues or anticipated savings, goodwill or business opportunity, or;
(b) Loss of data, wasted management or office time, or;
(c) Indirect, special or consequential loss or damage ;
Regardless of whether any of the matters listed in (a), (b), and (c) above are foreseeable, known, foreseen or otherwise.
14.3. Total Liability: Subject to condition 15.1, the maximum liability of ABTS arising out of or in connection with any agreement made pursuant to these Terms or any collateral contract, whether in contract, tort (in each case including negligence) or otherwise shall in no circumstances exceed the sum paid by you to ABTS.
14.4. Force Majeure: ABTS shall not be liable to you for any failure or delay in the performance of its obligations under these Terms caused by circumstances beyond its reasonable control.
15. TERMINATION & ACCESS RESTRICTION
15.1. ABTS shall have the right, at any time by serving written notice on you (which notice may be served by the sending from our server of an e-mail to the e-mail address set out on the Registration Form), to cancel your registration and access to the Website and/or the Courses if you are in breach of any material term of these Terms.
16.1. Separation of Provisions: If any provision of these Terms is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision shall be enforced to the maximum extent permissible so as to affect the intent of these Terms and the remainder of the Terms shall continue in full force and effect.
16.2. Third Parties: For the purposes of the Contracts (Rights of Third Parties) Act 1999:
(a) ABTS employees, agents, sub-contractors and suppliers shall have the benefit of Clause 9 (Intellectual Property) in relation to their own intellectual property, and Clauses 14 (Warranties and Service Exclusions), 13 (Indemnity) and 15 (Limitation of Liability).
(b) Apart from that, these Terms are not intended to, and do not, give any person who is not a party to them any right to enforce any of their provisions and except as provided in 17.2(a) above the Contracts (Rights of Third Parties) Act 1999 shall not apply to these Terms.
16.3. Communications: All correspondence with the lecturers, trainers, consultants, authors or anyone else providing training or Course Material on behalf of ABTS must go through ABTS.
16.4. Assignment: The benefits and obligations conferred by these Terms upon you are personal to you and shall not be assigned, delegated, transferred, sub-contracted or encumbered or otherwise made available or disposed of without the express prior written consent of ABTS. Any such assignment without ABTS express prior written authorization shall be null and void and of no effect. Subject to the foregoing, this Agreement shall inure to the benefit of and be binding upon ABTS successors and assigns. Further, ABTS may perform all obligations, if any, to be performed by ABTS under this Agreement directly or may have some or all obligations performed by its affiliates, agents and/or independent contractors.
16.5. Non-solicitation, engagement and employment From acceptance of Your order for a restricted period of eighteen months thereafter, You will not (without the prior written consent of ABTS) attempt to solicit or entice away from ABTS or engage or employ, or procure the engagement or employment of, any person who at the date of Delivery of the Course, to your knowledge, is (or has agreed to be):
(a) an employee or consultant of ABTS; or
(b) a customer, supplier, licensor, licensee or collaborative partner of ABTS
16.6. Entire Agreement: These Terms constitute the entire agreement of the parties with respect to the subject matter of these Terms and cancels and supersedes any prior discussions, correspondence, understandings, agreements, or communication of any nature relating to the subject matter of this Agreement.
16.7. Waiver: ABTS shall not be deemed to have waived or forfeited any right under these Terms, whether on the basis of failure, delay or any other legal or equitable doctrine, unless such waiver is made in writing and signed by an authorized signatory of ABTS. For the avoidance of doubt, any waiver of any provision, or any breach of any provision, of these Terms in one instance shall not constitute a waiver as to any other instance.
16.8 Relationship: These Terms do not create any agency or partnership relationship between the parties.
16.9. Remedies: No remedy herein conferred upon ABTS is intended to be, nor shall it be construed to be, exclusive of any other remedy provided herein or available at law or in equity, but all such remedies shall be cumulative.
16.10: Survival: The terms, conditions and warranties contained in these Terms that by their sense and context are intended to survive the performance shall so survive the completion of performance or termination of these Terms.
16.11. Use of Data: By you submitting personal information to ABTS which may include, without limitation, a name, address, email address, authorized payment method account details, verification of identification, or telephone number, usage information, you consent to the collection, use, processing, transmission, and/or disclosure of such information by ABTS, its affiliates, agents and/or independent contractors, for: (a) the internal use of ABTS and its affiliates, including, without limitation: (i) understanding and meeting your and our client’s general needs and preferences; and (ii) managing and developing ABTS business and operations; (b) any purpose related to the provision your use of Website or Courses or related processes, programs, products and/or services; and (c) any purposes permitted or required by any applicable law.
17.1. Address for Notices: Notices to ABTS should be sent to email@example.com or by post to the following
Suite 23, Portland House
17.2. Form of Notices and Time of Receipt: Notices to you may be sent to you either by e-mail or to the postal address set out on the
Registration Form. Notice will be deemed received twenty-four (24) hours after e-mail is sent or three (3) days after the date of posting.
18. LAW, DISPUTES AND JURISDICTION
18.1. These Terms (and all disputes, whether contractual or otherwise, arising out of or in connection with them) are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the Courts of England and Wales to which jurisdiction the parties hereby irrevocably submit.